NOW OPEN TO TRADE & PUBLIC ORDERS
NOW OPEN TO TRADE & PUBLIC ORDERS
The first thing you’ll notice about Sophie as soon as she begins talking is that she’s in a great mood. If positivity was a hat, she’d certainly be wearing one every day.
But it’s really quite simple for her. She loves working with people. And it shows in every interaction with her customers.
“My expertise is with people,” she says, and it’s clear to see from the first word she utters.
For Sophie, consistency is key when trying to resolve issues for customers. She works hard to ensure she carries her positivity through with everything she does, whether it’s taking an order or solving a problem, to give the customer the right outcome.
She finds it easy to remain positive because she always puts the customer first. This isn’t something she learned, it’s a life philosophy. She’s always thinking about others and considering their needs.
“Before becoming a customer service officer, I worked in the community sector for 17 years. Community work isn’t easy. I saw a lot of suffering and people doing it tough, but my desire to help others and make the world a better place helped me to remain positive.”
After those 17 years in community work, a chance part-time job at St. George Foodservice has turned into a 13-year career that she absolutely loves.
“The people are everything. We just mesh, which is what makes St. George such a great place.”
Wintergarden Deli has enjoyed an iconic status since it opened in 1996. Nestled within Wintergarden, it is a charming oasis-like food court located right in the heart of the CBD, with its sun-drenched atrium, wrapping flora-wall and vertical gardens.
Read MoreSt. George Foodservice has been working with one of their key customers, Maria and Paul, owners of catering juggernaut Bella Catering, for 18 years. The partnership is longstanding, and for good reason. And it works well because St. George delivers a complete and reliable service.
Read MoreIt is very difficult for small businesses under the circumstances right now. [St George Foodservice] took the initiative to understand our needs, looked for alternative products, offered a competitive pricing, patiently explained every line of product and made us feel comfortable and safe and gave us the feeling of being looked after.
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